Treasury Services Officer

• Process approved deposits, short-term cash placements, foreign exchange transactions and other treasury instructions within agreed deadlines.
• Monitor cash balances, expected inflows and outflows, settlement positions and upcoming liquidity requirements, escalating concerns promptly.
• Check that instructions are complete, appropriately authorised and within approved mandates and limits, maintaining clear approval records.
• Track transactions through to settlement, investigate discrepancies or failed payments, and support reconciliations across bank, custody, dealing and internal records.
• Maintain accurate account details, counterparty records, dealing documentation, signatory information and supporting due diligence records.
• Prepare daily and periodic reports covering balances, maturities, yields, exposures, liquidity positions and exceptions.
• Monitor counterparty exposures and approved limits, escalating breaches, concentrations and operational, fraud or regulatory concerns.
• Respond to treasury queries and build effective relationships with colleagues across client service, finance, compliance and operations.
• Help identify clients who may benefit from treasury services, ensuring any engagement is appropriately authorised.
• Support new client onboarding by gathering documentation, coordinating approvals and ensuring due diligence and account setup requirements are completed.
• Maintain procedures and checklists, contribute to improvements in systems, workflows and data quality, and support testing of approved changes.
• Provide effective handovers, maintain orderly records and support business continuity and treasury cover where trained and authorised.

The ideal candidate will have a good standard of general education, strong numeracy and written English, and a careful, organised approach. Previous treasury experience is helpful but not essential; transferable skills gained through education, banking, payments, finance, administration, customer service or another controlled environment are welcomed. Accuracy, analytical ability, clear communication and sound judgement are essential, alongside respect for confidentiality and a willingness to escalate concerns promptly. Experience following procedures, checking information and maintaining records is desirable, as is basic knowledge of Excel and Microsoft 365. A collaborative approach, willingness to undertake relevant training or qualifications, and flexibility around payment and market deadlines will also be important.