Learning & Development Coordinator

• Leading the implementation and ongoing development of the learning and development system.
• Building and maintaining learning frameworks, pathways and curricula aligned to business needs.
• Configuring system access, user roles, learning journeys and reporting functionality.
• Uploading, managing and maintaining learning content, ensuring accuracy and version control.
• Acting as system owner and providing first-line support to users across the business.
• Liaising with system providers and internal stakeholders to resolve issues and implement enhancements.
• Coordinating learning programmes end to end, including scheduling, logistics and communications.
• Tracking attendance, completion and follow-up actions for learning initiatives.
• Liaising with internal subject matter experts and external training providers.
• Supporting the rollout of mandatory, role-based and development learning programmes.
• Maintaining accurate learning records, attendance logs and completion data.
• Producing learning reports and management information, including compliance and participation data.
• Monitoring feedback and evaluation data to support continuous improvement.
• Identifying opportunities to improve learning processes, system functionality and user experience.
• Supporting the development of standardised learning processes, templates and guidance.
• Contributing insight from learning data to support the evolution of the learning strategy.

The ideal candidate will have experience in a learning and development, HR, training or administration role, with a strong system-focused mindset. They will be highly organised, detail-oriented and confident working with data, reporting and management information. Strong written and verbal communication skills are essential, alongside proficiency in Microsoft Office applications. Experience building or configuring a learning management system and supporting learning programmes within a professional or regulated environment would be advantageous. A proactive, methodical and service-oriented approach is key to success in this role.