Billing Administrator

• Manage the end-to-end billing process for an allocated portfolio, from work in progress management through to invoice distribution.
• Review work in progress balances with fee earners and finance colleagues to identify billing opportunities.
• Prepare, amend and process invoices, including reversals, write-offs and billing adjustments where required.
• Act as a key point of contact for billing queries, ensuring issues are resolved promptly and professionally.
• Monitor shared billing inboxes and respond to enquiries within agreed timescales.
• Liaise with clients to obtain purchase order numbers and other billing information where required.
• Ensure invoices comply with client billing guidelines and internal procedures.
• Maintain accurate billing records, work in progress comments and forecasting information.
• Identify and implement opportunities to improve billing processes and operational efficiency.
• Provide support to the wider Finance team on ad hoc revenue and billing activities as required.

The ideal candidate will have previous experience in a billing role, ideally within a legal or professional services environment, together with strong organisational skills and excellent attention to detail. You'll be confident using Microsoft Office and comfortable learning new finance systems, while experience with Aderant or similar billing software would be advantageous. You'll possess strong communication and problem-solving skills, be able to manage multiple priorities and work effectively to tight deadlines, while maintaining a proactive, client-focused approach and a genuine commitment to delivering an efficient and accurate billing service.