Senior Client Insurance Manager

• Managing all client insurance and reinsurance administration tasks across an allocated portfolio.
• Liaising with internal and external stakeholders including the GFSC, auditors, and legal counsel.
• Preparing and presenting the insurance section of board packs at client meetings.
• Establishing and maintaining underwriting and reinsurance programmes.
• Preparing and reviewing policy wordings, renewal reports, and reinsurer presentation packs.
• Overseeing claims and bordereaux reviews, ensuring timely resolution and follow-up.
• Monitoring and managing reinsurance recoveries, ensuring amounts due are promptly collected.
• Maintaining accurate and timely insurance accounts and underwriting statistics.
• Ensuring all policies, renewals, and cancellations are issued and processed appropriately.
• Supporting client onboarding and handling new business enquiries.
• Monitoring client solvency and capital adequacy, advising where action is required.
• Providing mentorship and support to junior staff, including reviewing their work and guiding professional development.
• Contributing to the positive working culture through professional conduct and collaboration.

The ideal candidate will hold a recognised professional qualification such as Cert CII (or equivalent) and have a strong foundation in captive insurance. They will be confident in client communications, policy management, and team leadership. Key attributes include:

• Extensive experience within the captive or broader insurance industry.
• Proven ability to lead and support junior staff.
• High attention to detail and ability to work effectively in a dynamic environment.
• Proficiency in Microsoft Office and general business systems.
• A collaborative and proactive approach, aligned with values of engagement, empathy, and excellence