Receptionist/Retail Assistant
Job Ref: LF
27409
In this role, you will be the first point of contact for clients and customers on arrival in the store or when dealing with them over email or telephone. The working days and hours are; Tuesday- Friday 09:00 - 18:00 and Saturday: 09:00 - 17:00.
Location
Guernsey,
Channel Islands
Responsibilities
Duties will include, but are not limited to;Responsibility for booking and confirming appointments via telephone, email, in person or via social media and sending appointment reminders.
Checking in clients on the short cuts system and alerting the stylist and/or therapist of their client’s arrival.
Advising clients and customers of new services or in-store discounts.
Maintaining the client database keeping all information updated as necessary.
Checking invoices for any errors or omissions, and if correct ensures these are entered correctly on to the computer system to update stock levels.
Responsibility for the placing of orders with brands as directed.