Receptionist
Job Ref: LF
40471
An exciting and varied and customer-facing role, acting as the first point of contact for clients and ensuring the smooth running of reception and office services. This role combines client service with administrative, telephony, stock management, and support duties, requiring strong organisational skills and a professional, welcoming manner. Our client is open to candidates seeking full or part-time hours for this position.
Location
Duties for this role include, but are not limited to:
- Greeting clients in a courteous and professional manner, ensuring reception and waiting areas are welcoming.
- Booking and managing appointments, surgeries, and admissions.
- Handling incoming calls promptly, managing messages, and ensuring smooth communication across the team.
- Maintaining accurate client, clinical, and financial records using practice systems.
- Assisting with client onboarding, forms, consent processes, and basic health advice where appropriate.
- Supporting office duties including cashing up, mail handling, and general paperwork.
- Dispensing products and maintaining compliance with procedures for handling drugs and stock.
- Managing retail areas, stock rotation, deliveries, and presentation of merchandise.
- Ensuring reception and waiting areas remain clean and tidy, including ad hoc cleaning tasks when necessary.
Skills / Qualifications
The ideal candidate will have excellent communication and customer service skills, with the ability to remain calm, empathetic, and professional when dealing with clients. Strong organisational skills, attention to detail, and the ability to multitask are essential. Proficiency with Microsoft Office and experience in a client-facing administrative role would be advantageous. Flexibility, a proactive attitude, and the ability to work effectively as part of a team are key to success in this role.
How To Apply
For a full job description or further information on this role please call 711188, or email [email protected].If you wish to apply for this role, please submit your CV via the Apply Now button below.