Commercial Jobs in Guernsey

Home and Broadband Product Manager

Job Ref: LF 19912
Posted: 2018-04-16
Leapfrog Jobs

Our client a large telecommunication group, offering products and services ranging from voice, mobile and broadband to networks, global connectivity and managed services solutions, is seeking to recruit an Home and Broadband Product Manager.


Guernsey, Channel Islands


Report to the Head of Consumer and work closely with members of the Commercial, Technology, Customer Experience and Regulatory teams.
Develop strategies and tactics based on regular research across the CIIM region to meet the home and broadband and related service needs of the Consumer and SME market.
Manage the full product lifecycle of fixed line, broadband and associated value added services across the CIIM region to drive new revenue and exceed AOP within the Consumer and SME markets.
Track and drive the trading performance of the products in your ownership.
Manage the lifecycle and catalogue for those products identified as under your management. This includes customer journey, staff training, supporting documentation, and KPI reviews.
Add value to the business by leveraging Sure investments to deliver products and services up the value chain, ensuring that both customers and revenues become more sticky and less exposed to external market conditions.
Work with relevant stakeholders to develop 5 year plans, AOP and forecast for your identified product set and key customer segments.
Continue to develop strong and professional business communication skills and your abilities as a self-starter.
Stand in for the Head of Consumer in their absence when requested.

Skills / Qualifications

The ideal candidate will be educated to an A Level standard or equivalent, with good English and Math. Candidates will possess prior experience in a similar role. Candidates will demonstrate a range of experience and knowledge in Product Management. SME Market, xDSL, G Fast, Super MIMO and LTE, in addition to solid IT abilities, strong organisation and communication skills, both written and verbal. The successful candidate will demonstrate the ability to effectively manage time, prioritise tasks and meet deadlines, whilst working within a team as well as independently. This role will suit a highly motivated, proactive and meticulous team player with excellent interpersonal skills.

How To Apply

For further details please call 711188, or email
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