FTC Receptionist/Administration Assistant

• Provide an effective and customer-focused reception and telephone service.
• Welcome visitors and respond professionally to enquiries.
• Provide administrative and clerical support to the wider team.
• Arrange meetings involving staff, members of the public and other professionals.
• Maintain databases and case management systems.
• Input information and statistical data accurately.
• Scan and upload documentation to relevant systems.
• Assist with the wider administration team's workload as required.
• Handle confidential and sensitive information appropriately.
• Adapt to changing priorities and provide flexible support during busy periods.

The ideal candidate will be a confident and highly organised administrator who is comfortable working in a very busy, fast-moving environment and managing several competing priorities at once. You'll have excellent verbal communication skills, good Microsoft Office knowledge and the ability to work independently with minimal supervision. A professional, non-judgemental approach is essential when dealing with members of the public and other professionals, together with discretion and the ability to maintain strict confidentiality. You'll also be a flexible and supportive team player who can remain calm and organised when unexpected tasks arise. A valid Category B driving licence is required.