FTC Senior Administrator/Assistant Manager

• Manage the day-to-day administration of a portfolio of trust and company structures.
• Build and maintain strong relationships with clients and professional intermediaries.
• Handle client correspondence, enquiries and administrative requests promptly and professionally.
• Coordinate client transactions, including payments and the administration of various asset types.
• Prepare trustee minutes, resolutions and supporting documentation for review and approval.
• Attend client meetings and prepare accurate meeting notes and follow-up actions.
• Assist Directors and senior colleagues with the onboarding of new business.
• Support the administration and closure of outgoing client structures.
• Maintain accurate client profiles, risk assessments and due diligence documentation.
• Ensure periodic client reviews and regulatory requirements are completed within agreed deadlines.
• Liaise with Finance, Compliance and Accounting teams regarding client matters.
• Monitor portfolio billing, time recording and outstanding client fees.
• Exercise appropriate signatory responsibilities within agreed authority levels.
• Ensure administration complies with relevant fiduciary regulations and internal procedures.
• Support wider team activities and administrative requirements as needed.

The ideal candidate will have at least 5 years' relevant trust and company administration experience, ideally within fiduciary or private wealth services, together with a good understanding of client structures, regulatory requirements and portfolio administration. You'll hold a relevant professional qualification such as STEP, CGI or ACCA, with strong organisational, communication and client relationship management skills. Excellent attention to detail, good IT skills and the ability to manage competing deadlines are essential, alongside a proactive approach and confidence working independently. You'll be comfortable handling client transactions, maintaining regulatory records and supporting colleagues within a busy fiduciary environment.