Senior Infrastructure Engineer

• Designing, managing, and supporting virtualisation platforms (e.g. VMware vCloud, vCenter, vSphere, or alternatives), Azure Hub, storage, and associated technologies.
• Supporting operating systems such as Linux, Windows, and SQL, alongside network and security devices.
• Administering software-defined and physical networking (e.g. NSX-T or alternatives), firewalls, and security solutions.
• Leading root cause analysis and resolution of complex technical issues.
• Providing consultancy on infrastructure technologies, including onboarding of cloud services.
• Drafting system documentation and procedures for new technologies.
• Raising and managing third-party vendor support cases.
• Contributing to service improvement initiatives and future cloud strategies.
• Mentoring junior team members and sharing specialist knowledge.
• Liaising with customers and prospects regarding design, migration, and backup/DR strategies.
• Supporting proposals and statements of work for commercial teams.
• Participating in the on-call rota to support all cloud services.

The ideal candidate will have at least 5 years' experience in a senior systems administration role, ideally within a service provider environment. They will hold professional-level qualifications such as VCP, MCSE, or CCNP (or equivalent), with expertise across infrastructure, virtualisation, networking, storage, and security devices. They will demonstrate strong problem-solving ability, excellent communication skills, and proven experience in managing customer relationships. A proactive and organised approach, combined with a passion for technology and continuous learning, will be key. Knowledge of ITIL, ISO27001, and PCI-DSS would be advantageous.