FTC Customer Liaison Officer
Job Ref: LF
40770
This fixed-term opportunity until February 2026 supports a busy customer-facing function, ensuring a smooth and well-coordinated experience for learners, employers and internal teams. This position would be ideal for a confident administrator to support customer liaison and enrolment activity, contributing to continuity of service!
Location
Duties for this role include, but are not limited to:
- Managing customer and stakeholder enquiries professionally and efficiently.
- Supporting enquiry-to-enrolment processes in collaboration with internal teams.
- Assisting with events, inductions and stakeholder engagement activities.
- Maintaining accurate records and supporting administrative processes.
- Providing general support to ensure smooth day-to-day operations during the contract period.
Skills / Qualifications
The ideal candidate will have experience in customer service or administration, strong communication skills and a well-organised approach. They will be comfortable working to deadlines, managing multiple tasks and delivering a positive customer experience within a fixed-term environment. An Enhanced DBS check will be required for this position.
How To Apply
For a full job description or further information on this role please call 711188, or email [email protected].If you wish to apply for this role, please submit your CV via the Apply Now button below.