Crew Employment Supervisor

Duties for this role include, but are not limited to:

• Supervising and mentoring a team of Junior to Assistant Supervisors within a dedicated pod.
• Conducting performance appraisals and identifying training or development needs.
• Managing a small portfolio of crew payroll to maintain hands-on system knowledge.
• Checking crew contracts, terminations, addendums, and authorising invoices.
• Monitoring inboxes, MLC and social security compliance, and escalating concerns where necessary.
• Providing technical guidance to the team and supporting cross-selling opportunities.
• Ensuring deadlines are met and high customer service standards are maintained.
• Attending client meetings, boat shows, and industry events as required.
• Participating in a weekend phone rota and maintaining communication continuity.
• Reconciling crew payroll accounts and liaising with the Crew Accounting Manager on discrepancies.
• Promoting a positive, inclusive, and professional team culture with strong leadership focus.

The ideal candidate will have proven leadership and organisational skills, with the ability to motivate and manage a team effectively. Strong attention to detail, calmness under pressure, and excellent communication are essential. Client-facing experience and a proactive, solutions-focused approach are required. Experience in a leadership or supervisory role and completion of a management training course would be advantageous.