Credit Card Analyst
Job Ref: LF
40970
Join a leading offshore banking organisation and take the next step in your financial services career! This is an excellent opportunity to become part of a collaborative Credit Card team focused on service excellence and operational efficiency.
Location
Duties for this role include, but are not limited to:
- Reviewing credit card applications, undertaking relevant checks and credit limit calculations.
- Assisting customers with digital onboarding processes and mobile app queries.
- Responding to customer enquiries via email and telephone in a professional and timely manner.
- Handling credit card transaction queries and investigating disputes.
- Supporting the set-up and ongoing management of direct debits.
- Assisting with operational tasks within the credit card function.
- Contributing to enhancements of the credit card product and service offering.
Skills / Qualifications
The ideal candidate will possess strong analytical and problem-solving skills, with a keen interest in developing knowledge within credit card operations and financial crime risk. They will demonstrate excellent communication and interpersonal skills, along with a genuine passion for delivering a high standard of customer service. Strong organisational and time management abilities are essential. Previous experience is not required, making this an excellent opportunity for an individual looking to build a career within banking.
How To Apply
For a full job description or further information on this role please call 711188, or email [email protected].If you wish to apply for this role, please submit your CV via the Apply Now button below.