Onboarding Advisor

Job Ref: LF 40365
Leapfrog Jobs

This is a fantastic opportunity to join a global professional services firm, providing a vital link between client-facing teams and KYC operations. Based in Guernsey, Jersey or Alderney (with remote working options), this role plays a central part in streamlining client onboarding, ensuring regulatory compliance and enhancing the overall client experience.

Location

Guernsey, Channel Islands

Duties for this role include, but are not limited to:

  • Acting as the central point of contact between engagement teams and KYC operations, ensuring a smooth onboarding process.
  • Managing AML-related queries and guiding teams and clients through KYC requirements.
  • Ensuring client and engagement teams remain informed throughout the onboarding lifecycle, escalating issues where necessary.
  • Interpreting KYC policy requirements and streamlining communication to internal teams and external clients.
  • Reviewing and consolidating KYC documentation prior to submission to the Centre of Excellence.
  • Recording chargeable hours accurately to support onboarding activity analysis and reporting.
  • Supporting outreach management to ensure high-quality, efficient engagement with clients.
  • Promoting a consistent, compliant onboarding experience aligned with internal AML/CFT policy.

Skills / Qualifications

The ideal candidate will have experience in KYC, AML, or client onboarding within a regulated financial environment. A sound understanding of legal structures, regulatory risk, and the client lifecycle is essential. Strong communication, problem-solving, and organisational skills are key, along with the ability to collaborate effectively with diverse internal teams and clients. An AML qualification or similar would be advantageous.

How To Apply

For a full job description or further information on this role please call 711188, or email [email protected].

If you wish to apply for this role, please submit your CV via the Apply Now button below.
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