Customer Services Representative
Job Ref: LF
26362
Posted: 2023-03-24
One of the leading Insurance Brokers in the Channel Islands is seeking a Customer Services Representative to join their team.
Location
Guernsey,
Channel Islands
Responsibilities
Duties will include, but are not limited to;Welcoming, assisting and directing visitors to the office.
Providing (limited) product and services information, answering questions and queries received whether by incoming post, email or by telephone and escalating to Brokers or Leaders.
Operating the telecommunications and ticketing systems.
Managing broker diaries daily and chasing clients for updates, renewal payments and/or outstanding documentation.