Customer Services Representative

Job Ref: LF 26362
Posted: 2023-03-24
Leapfrog Jobs

One of the leading Insurance Brokers in the Channel Islands is seeking a Customer Services Representative to join their team.

Location

Guernsey, Channel Islands

Responsibilities

Duties will include, but are not limited to;
Welcoming, assisting and directing visitors to the office.
Providing (limited) product and services information, answering questions and queries received whether by incoming post, email or by telephone and escalating to Brokers or Leaders.
Operating the telecommunications and ticketing systems.
Managing broker diaries daily and chasing clients for updates, renewal payments and/or outstanding documentation.

Skills / Qualifications

If you have a good level of general education including GCSE's in Maths & English at Grade C or above and experience of working in a busy highly customer focused service delivery role, get in touch to find out more!

How To Apply

For further information, or a full job description, please call 711188, or email [email protected]. Alternatively, if you wish to apply, please submit your CV via the Apply Now button below.
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