Fund Management Jobs in Guernsey

Senior Manager, Client Services

Job Ref: LF 19747
Posted: 2018-02-14
Leapfrog Jobs

Our client, a leading independent provider of corporate, trust and fund services to the financial services sector worldwide, is seeking to recruit a Senior Manager for their Client Services Department.


Guernsey, Channel Islands


Provide high-level management overview and technical support to the Client Services Department. Act as the liaison between the Board and the team, reporting on team or client issues and disseminating information to the team when required.
Implement and monitor supervisory and management practices that ensure department productivity and client services’ standards are maintained.
Assist the Director to monitor and ensure that chargeable targets and efficiencies are achieved.
Take appointments as personal Director to Client Companies and in-house Corporate Director Companies.
Act as signatory for the Company and its various licensed trustee companies and nominee shareholding companies both for bank signatory purposes and for client affairs.
Take responsibility for the administration of a portfolio of the company’s more valued or complex clients.
Sit on in-house Committees, providing reports where relevant and act as the liaison between the Committees, the Board and the Managers of the teams.
Assist with the ongoing development of in-house training or evaluation programmes and internal processes to ensure the continued development of efficiencies and delivery of service.
Assist with the recruitment, development and training of staff by providing mentoring, or on the job training, and where necessary undertaking appraisal and disciplinary meetings.
Contribute to the ongoing development of a compliance culture, assisting to develop systems and processes that minimise reputational risk to the company without distracting staff from the primary focus of delivering excellent client service.
Represent the company to clients, intermediaries, service providers, external agencies, and professional bodies both on and off the island.
Identify marketing opportunities both within the existing client base and externally and to pro-actively seek ways to increase revenue.
Carry out other reasonable duties that may be required from time to time.

Skills / Qualifications

The ideal candidate will be educated to an A Level standard or equivalent, with good English and Maths. Candidates will possess considerable experience within the Fiduciary Sector and hold a relevant professional qualification such ICSA or STEP. Candidates will demonstrate a range of experience and knowledge in Fiduciary Services, Local and Global Compliance Issues, in addition to solid IT abilities, strong organisation and communication skills, both written and verbal. The successful candidate will demonstrate the ability to effectively manage time, prioritise tasks and meet deadlines, whilst working within a team as well as independently. This role will suit a highly motivated, proactive and meticulous team player with excellent interpersonal skills.

How To Apply

For further details please call 711188, or email
If you wish to apply for this role, please submit your CV via the Apply Now button below.