Professional Services Engineer

Job Ref: LF 24797
Posted: 2022-05-16
Leapfrog Jobs

A highly motivated and organised individual with proficient problem-solving capabilities and technical acumen, is required to join this leading telecommunications company and support a team of customer-focused professionals who are committed to defining technical strategy, architecting, designing and delivering end-to-end digital transformation.


Guernsey, Channel Islands


Duties will include, but will not be limited to:

Ensuring the service is delivered to agreed budget with the project manager.
Recording and storing customer meeting notes.
Ensuring the internal governance process is adhered to at all times.
Identifying risk areas and communicating these to the team if necessary.
Ensuring that Services and Projects are documented and delivered effectively.
Documenting projects and filing when completed.
Handing over all necessary documentation to the end customer.
Requesting training as and when required to assist with the position.
Undertaking appropriate security awareness training.

Skills / Qualifications

3-7 years' experience in a similar role, with experience with administering Citrix technologies, Citrix Virtual Apps, Desktops and administering and supporting Backup & DR technologies, along with high levels of accuracy with excellent time management and organisational skills, experience of customer relationships with the confidence and presence to successfully discuss and advise customers, and the demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels are essential to the role.

How To Apply

For a full job description or further information on this role please call 711188, or email

If you wish to apply for this role, please submit your CV via the Apply Now button below.
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