Temporary / Contract Jobs in Guernsey

Contract Client Services Administrator

Job Ref: LF 20752
Posted: 2019-01-10
Leapfrog Jobs

Our client, a specialist in wealth management, requires a Contract Client Services Administrator for 6 months.


Guernsey, Channel Islands


Providing all aspects of support for Banking Operations.
Checking accuracy of all items input over the banks systems and authorising within specific monetary limits and ensuring all necessary audit procedures have been complied with.
Checking and reviewing own work for completeness and accuracy, identifying and correcting any discrepancies or errors.
Providing support to colleagues, sharing information and offering assistance when needed within the team.
Assisting as required in the preparation and production of non-routine reports, letters and documents, undertaking research data and collection.
Investigating complaints, queries and problems from internal and external customers and suppliers, digging deeper to understand the underlying issues and acting to ensure they are appropriately addressed.
Identifying issues and problems with data, service quality, internal processes and procedures, recommending improvements and seeking approval for action.
Ensuring adherence to Internal controls standards, systems and procedures and ensuring that appropriate standards are maintained in all aspects of operational risk and compliance which are endorsed by subsequent audits.
Assisting with review of processes, procedures and systems, in conjunction with the team to ensure that opportunities for improvement are recognised and acted upon and changing customer needs are met.
Monitoring nostro and suspense accounts and investigating any differences ensuring breaks and no breaches incurred.
Understanding, following and demonstrating compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policies including, relevant Group Compliance policies.
Communicating with wider business to ensure standard settlement instructions and bank details for receipt of payments are up to date and in use, minimising unapplied funds.
Supporting the Investigation of complaints, queries and problems from internal and external customers to understand the underlying issues and acting to ensure they are appropriately addressed.

Skills / Qualifications

The ideal candidate will have proven banking experience and at least 3 years’ experience in a similar position with 2 – 3 years’ experience in wealth management. The applicant will have experience of working in a structure which utilises complex vendor arrangements and will have technical system process knowledge. The role will suit a highly numerate and enthusiastic individual with product knowledge in Banking and will be able to recognise deadlines and plan their daily workload. Previous middle of back office experience will be advantageous.

How To Apply

For further details please call 711188, or email jobs@leapfrogjobs.com.
If you wish to apply for this role, please submit your CV via the Apply Now button below.