Insurance Jobs in Guernsey

Claims Handler

Job Ref: LF 21484
Posted: 2019-09-11
Leapfrog Jobs

Our client is seeking a Claims Handler.


Guernsey, Channel Islands


Personally handling claims within jobholder’s defined area of responsibility.
Referring cases promptly in excess of jobholder’s reserving and settlement authority or complaints.
Maintaining good working relationships with and providing appropriate servicing for brokers/clients and colleagues, ensuring agreed service standards are delivered including the accuracy of work.
Undertaking self-development and all agreed training.
Assisting in training of less experienced staff.
Contributing to overall team success.
Undertaking involvement in/contribution to projects, initiatives and working groups as agreed.
Understanding and adhering to agreed claims licence and other business authorities.
Assisting with visits to sites and broker offices where necessary.

Skills / Qualifications

This new and exciting role will appeal to school leavers with an inquisitive mind, or those looking for a career change. Candidates will have 5 GCSEs at grade C or above including English and Maths and a good working knowledge of relevant underwriting, accounting, PC systems and procedures. Applicants with the Insurance Institute Certificate qualification will be highly regarded, but the candidate will be required to undertake exams towards this qualification. The successful individual will have experience of evaluating, negotiating and settling claims, including an understanding of standard policy contracts, reserving philosophy and legal liabilities and excellent client service skills. The role will suit a positive, team player who has a high level of professional behaviour and commitment, coupled with the ability to build effective client and colleague relationships. They will have excellent communication, organisation and time management skills. The candidate will be effective in decision making and problem solving, in addition to responding constructively to change.

How To Apply

For further details please call 711188, or email
If you wish to apply for this role, please submit your CV via the Apply Now button below.