Business Analyst

Job Ref: LF 24473
Posted: 2022-04-21
Leapfrog Jobs

A driven and experienced business analyst is required to join this busy and growing company.

Location

Guernsey, Channel Islands

Responsibilities

Duties will include, but will not be limited to:

Managing clients on product demonstrations and status updates.
Actively encouraging a culture of continuous improvement through new ideas.
Supporting the management team in the development and provision of the internal training program.
Managing developers and other staff members as required.
Supporting the Legal Manager in ensuring that all activity reflects a defined process and technology.
Demonstrating knowledge of clients and how they are served by each part of our business.
Identifying areas for process improvements that are supported by technology.
Costing and prioritising activity within agreed budgets.
Working with end users to analyse and prepare requests for change within the ITIL framework.
Presenting requests for change to the Change Advisory Board.
Supporting the unit and user testing of relevant releases in consultation with the Service Level Manager.
Supporting the development team in the testing and deployment of each sprint.
Providing second line support for the helpdesk on technology matters.

Skills / Qualifications

A PRINCE II qualification, with a methodical and organised approach to work, and the confidence to proactively suggest process and system improvements in order to maximise efficiency, along with the competence and knowledge to quickly understand both systems and processes, the capability to work with light supervision, and the ability to deal at ease with senior international clients are essential to the role.

How To Apply

For a full job description or further information on this role please call 711188, or email jobs@leapfrogjobs.com.

If you wish to apply for this role, please submit your CV via the Apply Now button below.
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